All custom orders are completed in a timely manner for the individual client. The time frame will be discussed via direct communication and is determined based on utilized materials and method of crafting.
Shipping - General:
Free Spirit Ships pieces daily and is devoted to ensuring speedy and secure transport for each of our products. The average shipment takes between 2 and 3 days for delivery from the time it leaves our studio.
During the course of your ownership, should a Free Spirit piece become damaged, do not fret! You can be reunited shortly, as we offer repair service. You can contact our repair service by clicking the envelope icon on the sidebar or home page to receive a quote.
Your satisfaction is incredibly important to us. If you receive an item and are displeased or simply change your mind, returns are accepted within a 30 day period from the date of sale. Simply contact us by clicking the envelope icon on the side bar or home page, and include the word "return" in the subject box.
For our wholesale clients: we are pleased to offer a discount of 5% on all orders of $300-595 and 10% on all orders of $600+